A wise and well run organization
is one which starts its year with a clear direction. It ensures that its
stakeholders are aligned with the goals of the organization. One such
organization is KM Wealth Lab, an insurance agency, which had its Agent Planning
Workshop on 18-19 January 2014 with MADLAB Training at Prudential Training
Academy.
Through a series of activities,
the agents discovered the importance of mindset management. The agents realized
that as much as they are unable to control the environment, the one thing which
they could control is themselves. The agents understood that excuses are for
losers and that winners change obstacles into opportunities. In the event where
things get beyond their control, the agents were advised to use a technique where
they are able to see a situation in a more objective manner.
Having understood how they can
take control of their lives by being in control of their minds, the agents were
shown the “Secret” of getting their dreams for the year 2014. Without any
limitations, the agents wrote down and declared their wish list. Believing that
they could achieve it, the agents saw their own future of owning their dream
homes, dream cars and spending time with their loved ones in improved
lifestyles.
With the vision of the future the
agents have in their hearts and minds, the agents affirmed that they are
determined to hit their sales targets for the year. Nevertheless, from time to
time, their self limiting beliefs returned to haunt them on what they could not
achieve. The agents identified their core self limiting belief and underwent a
self limiting belief challenge. Regardless of how tough the challenge was, none
of the agents gave up but persisted through. With such resolve, the agents were
reminded to re-live this experience each time their self limiting beliefs were
to shackle them from their dreams and goals.
The agents learnt that consistent
persistence through resistance will help them move closer to their goals. In
order for the agents to achieve their dreams, they would need to hit certain
targeted sales goals. After some time of thought and contemplation, the agents
declared their sales goals to one another. This led to the formation of the
agency sales target which comes up to a whooping goal of 3.4 million TPC (Total
Production Credit) by 31 December 2014.
Achieving such a lofty goal is
only possible when every agent works on their commitment. For them to work on
their commitment, the agents must feel that they are part of the agency family.
To foster this culture, the leaders and senior agents served all the junior
agents dinner. Everyone enjoyed the session as they were served enormous
portions. This was the first time where the entire agency was able to sit
together to have a meal at the same table. Camaraderie through fellowship was
developed. It was truly a memorable moment.
To further reinforce the agency
culture, the agents were brought to discover the value of appreciation after
dinner. Through simple illustrations, the agents found simple ways of making
emotional deposits in one another to further strengthen the agency bond. They
even made a sponge doll which they would give to someone they truly
appreciates. The day’s session ended through a song dedication to the agents’
loved ones who have raised them up to where they are and have stood by them
through thick and thin.
The start of the following day
saw the agents reviewing the previous year’s performance. Recognition was given
out to agents who excelled in different areas in the agency. This was used as a
form of encouragement to new agents as it is possible for agents, regardless if
they are new or senior, to win these awards every year.
The day ended with the agents
discovering on how they could work at their full potential with passion. The
agents came up with simple steps which they could do every day. Through continuous
fervent effort of taking these small steps, the agency will be able to meet its
goal through the meeting of each agent’s goal. The event ended with each agent
writing a letter to their loved ones which would be hand delivered by their
leader in a year’s time.
Throughout these two days, the
agents of KM Wealth Lab discovered that they have ultimate control of
themselves. As they control and change their response towards their
environment, they would inevitably move towards their desired future. Through
persistence, they would achieve their goals they have set. And through
feedback, encouragement and appreciation, they would be a holistic agency with
a human touch.
KM Wealth Lab, you have shown your best in this APW. Now, show
your best to the world. All the best!
